Monday, July 15, 2019
By Kamal Swami
Free Monsoon Check-Up Campaign Initiated By Tata Motors
Domestic car maker Tata Motors has initiated the Free Monsoon Check-up Campaign between July 15, 2019 and July 25, 2019, the campaign will be organized by the all the Tata dealers across the country. According to sources of the company the Tata car owners bringing their cars for check-up will be also informed regarding the new schemes being offered by the company. By organizing such campaigns the company intends to explore its reach to its customers and also promote its various schemes developed to benefit the customers.
The offers that would be offered to the customers during the campaign includes discounts on spare parts, oil top-up and change, labor, and roadside assistance policies (RSA). The customers can buy RSA policies will be offered the discount of 10% on the services referred in the policy. Similarly the discount of 10% is available for personal segments customers and 15% discount for fleet segment customers. The discount can be enjoyed on the oil top-up and oil change. It is reported that most of the car dealers will also display the upcoming cars from the Tata Motors, organize loan cum exchange fairs and also organize free evaluation of the old cars followed by various lucrative offers.
Detailing about the Free Monsoon Camp, Mr. Subhajit Roy, Senior General Manager & Head Customer Care, Tata Motors, said “Customer service at Tata Motors is key to its business, which has evolved over the years. We have introduced a wide range of service offerings to keep pace with the changing demands of the market and meet all customer needs in a timely manner by maintaining competitive and enhancing quality. The resultant – an improved standalone second rank in the JD Power Customer Service Index. Through the roll-out of the free monsoon check-up camp, we will cater to all Tata Motors’ passenger car and utility vehicle owners this monsoon. We strongly believe that after-market services are imperative to enhance customer experience and annual service camps serve as an ideal platform to gather customer insights and understand their aspirations better.”
